This Script May Help You Save on Utilities – NerdWallet

An preliminary draft of this script was created by NerdWallet utilizing automation know-how, then completely reviewed, edited and fact-checked by NerdWallet’s human writers and editors.

When you’re trying to decrease a utility invoice, calling a customer support consultant might help. (Search for this quantity in your invoice or firm web site.)

You might doubtlessly get a decrease invoice, or, extra possible, discover methods to chop prices by way of rebates and help applications. Or you might make expenses extra predictable and simpler to plan for with another cost plan.

The script beneath will allow you to ask about these alternatives and make your case. Once you name, you’ll have to request to an automatic operator that you just “communicate to a consultant” just a few instances. Once you join with an actual particular person, goal to be variety, however agency. Discover extra steering, like the way to put together for a profitable name, beneath the script.

“Hello, my title is [Your Name], and I’m a buyer with [Utility Company]. I’d prefer to see if we will discover method for me to save cash.”

“My account quantity is [Account Number], if you would like to confirm my account particulars.”

“Given my funds and different bills, I’m discovering it troublesome to handle these prices. I’d prefer to discover if there’s a approach to negotiate a decrease invoice or month-to-month cost or in any other case save me cash.”

At this level, concentrate on cost-saving alternatives you’ve researched. (See our steering for a way to do that analysis beneath the script.). Or spotlight your particular state of affairs, or ask about various choices that may assist.

Take into account these 4 techniques, if relevant:

Spotlight loyalty and cost historical past

“I’ve been a loyal buyer for [number of years] and have at all times paid on time. Is there any low cost or loyalty program for long-term clients that I may benefit from?”