Dutch neobank Bunq goes on hiring spree, targeting digital nomads, as other fintechs slash jobs

Dutch challenger financial institution Bunq instructed CNBC that it plans to develop its international headcount by 70% this yr to over 700 staff, at the same time as different monetary expertise startups have determined to chop jobs.

Bunq, which operates in markets throughout the European Union, is seeking to broaden into new areas together with the U.Okay. and the US, taking over the fintechs already in these international locations, together with the likes of Britain’s Monzo and Revolut, and American neobank Chime.

Bunq stated it wants corresponding expertise in these areas to assist its international enlargement ambitions. To that finish, the agency stated it plans to see out the yr with 735 staff globally — up 72% from its 427 members of workers firstly of 2024.

“Bunq focusses on digital nomads who are likely to roam the world,” Ali Niknam, Bunq’s CEO and co-founder, instructed CNBC by way of emailed feedback.

So-called “digital nomads” are outlined as individuals who journey freely whereas working remotely, utilizing expertise and the web to work overseas from resorts, cafes, libraries, co-working areas, or momentary housing.

“We might love to have the ability to service our customers wherever they go — given the regulatory surroundings we’re in, this leads to us having to have a whole lot of further folks to make this occur,” Niknam added.

Bunq is presently within the strategy of making use of for banking licenses in each the U.S. and U.Okay. Final yr, the agency submitted an utility for a federal banking license. And within the U.Okay., Bunq is awaiting a call from monetary regulators on an utility to develop into a licensed e-money establishment, or EMI.

The digital financial institution stated it was actively seeking to rent throughout gross sales and enterprise growth, product advertising, PR, internet affiliate marketing, and market evaluation, in addition to consumer assist, growth, and high quality assurance.

Many of those positions will probably be a part of a “tailor-made digital nomad” program that enables workers to work from anyplace on this planet, Bunq stated.

Nevertheless, the agency confused it isn’t closing down workplace house and that many new hires would work in its places of work, together with in Amsterdam, Sofia, Istanbul, Munich, Paris, Dublin, Madrid, London, and New York Metropolis.

Over the previous two years, one of many greatest tales in each the fintech and broader expertise trade has been corporations slashing jobs to chop again on the huge spending applied throughout within the pandemic years of 2020 and 2021.

The working surroundings for fintech companies has gotten more durable, in the meantime, with inflation knocking client confidence and better rates of interest making it more durable for startups to boost cash.

In January final yr, cryptocurrency change Coinbase slashed 950 jobs. It was adopted by funds large PayPal, which lowered its international headcount by 2,000 folks in early 2023, after which by one other 2,500 jobs in early 2024.

In the meantime, some fintechs wish to synthetic intelligence to tackle a rising variety of roles.

Swedish purchase now, pay later agency Klarna, as an illustration, stated final month that it was capable of cut back its workforce from 5,000 to three,800 over the previous yr from attrition alone. It added that it’s seeking to additional reduce worker numbers right down to 2,000 by way of the usage of AI in advertising and customer support.

“Our confirmed scale efficiencies have been enhanced by our funding in AI, which has pushed down working bills and improved gross income,” the corporate stated in first-half earnings.

Klarna stated that its common income per worker had risen 73% year-over-year, thanks in no small half to the interior utility of AI.

Bunq’s Niknam stated he would not see AI as a manner to assist companies cut back headcount, nonetheless.

“We have been deploying AI programs and options years earlier than they grew to become mainstream, [but] in our expertise AI empowers our staff to have the ability to do higher by our customers, extra successfully and effectively,” he instructed CNBC.

Bunq earlier this yr reported its first full yr of profitability, producing 53.1 million euros ($58.51 million) in web revenue in 2023. The enterprise was final valued privately by traders at 1.65 billion euros.